Shipping & Delivery Policy

Business Name: Shipping Containers UK Limited
Website: https://buyshippingcontainers.uk/

At Shipping Containers UK Limited, we aim to provide reliable and transparent shipping container delivery services throughout the United Kingdom and selected European destinations.

This Shipping & Delivery Policy explains our delivery locations, shipping costs, order processing times, delivery methods, collection options and delivery requirements.

1. Shipping Locations

We offer shipping container delivery throughout the United Kingdom and to eligible destinations in Europe.

Orders are generally fulfilled through an appropriate depot, supplier yard or logistics partner based on product availability and the delivery address.

Our standard delivery service covers eligible mainland UK locations.

Deliveries to remote areas, islands, offshore locations and European destinations may require additional transport arrangements and a separate quotation.

Customers should confirm delivery availability and charges before placing orders for destinations outside our standard delivery area.

International deliveries outside Europe are subject to individual approval and quotation.

2. Shipping Costs

Standard Mainland UK Delivery

Our standard delivery charge is £200 per shipping container for eligible mainland UK destinations.

The shipping fee is calculated according to the number of containers purchased.

Number of Containers	Standard Delivery Cost
1 container	£200
2 containers	£400
3 containers	£600
4 containers	£800
5 containers	£1,000

Additional Delivery Charges

Additional charges may apply to remote locations, offshore destinations, restricted-access sites, specialist lifting requirements and European deliveries.

All applicable shipping charges will be disclosed before payment.

Delivery charges are calculated based on the quantity of containers ordered and the delivery destination.

Estimated mainland UK delivery time: 11–20 business days, including order processing and transportation.

3. Order Processing Time

Orders are normally processed within 6–10 business days after payment confirmation, subject to stock availability and any necessary delivery arrangements.

Processing includes:

• Payment verification.

• Product availability confirmation.

• Container preparation.

• Transport scheduling.

• Delivery access verification where required.

Orders placed during weekends or public holidays begin processing on the next business day.

Our normal business processing days are Monday to Friday, excluding applicable public holidays.

4. Estimated Delivery Times

Estimated delivery time consists of order processing time plus transportation time.

Delivery Location	Processing Time	Transit Time	Total Estimated Time
Standard mainland UK	6–10 business days	5–10 business days	11–20 business days
Remote or restricted-access UK locations	6–10 business days	Up to 15 business days	Up to 25 business days
European destinations	Confirmed when ordering	Varies by destination	Quoted before payment

Delivery estimates begin after payment confirmation and depend on stock availability, the agreed delivery method and site accessibility.

Delivery dates may be affected by severe weather, public holidays, transport disruption or other circumstances outside our reasonable control.

We will communicate significant delivery delays and provide available options in accordance with applicable consumer law.

5. Shipping Methods

We use specialist transport methods appropriate for shipping containers.

HIAB Crane Delivery

HIAB delivery is commonly used for shipping containers.

A specialist lorry fitted with a mounted crane transports the container and unloads it at an accessible, suitable location.

Customers must ensure adequate space and safe ground conditions for vehicle access, unloading and container placement.

Flatbed Trailer Delivery

Flatbed delivery may be available where suitable unloading equipment is already present at the destination.

If unloading is not included in the agreed service, the customer must arrange appropriate equipment and qualified personnel.

Approved Logistics Partners

We may use specialist third-party transport providers offering HIAB haulage, flatbed transport and heavy goods vehicle logistics.

The delivery provider and transport method will depend on the container dimensions, destination and agreed delivery requirements.

6. Store Pickup and Collection

Customers may request collection by prior arrangement, subject to product availability and collection-site suitability.

Business Address:

Shipping Containers UK Limited
7 Stamford Square
Ashton-under-Lyne
OL6 6QU
United Kingdom

Important: This is our stated business address, not a confirmed shipping container collection depot.

The actual collection location, availability, loading requirements and appointment time will be confirmed before collection is arranged.

Customers must not arrive at the business address with a collection vehicle without prior confirmation.

Any collection charges or loading requirements will be disclosed before the collection is agreed.

7. Delivery Access Requirements

Customers are responsible for providing accurate delivery information and ensuring that the proposed delivery location is suitable for specialist transport.

Before delivery, customers should ensure:

• Sufficient access for the delivery vehicle.

• Adequate space for safe unloading.

• Stable, level and suitably prepared ground.

• No unsafe overhead cables, branches or other obstructions.

• Any required site permissions are in place.

• A responsible person is available to receive the delivery when required.

Our delivery team or logistics partner may contact customers to confirm access conditions and arrange an appropriate delivery appointment.

8. Delivery Restrictions

Delivery may be restricted or unavailable where:

• Roads are too narrow for the required vehicle.

• Access is obstructed by low bridges, overhead cables or trees.

• Ground conditions are unsafe for unloading.

• Specialist lifting requirements cannot be met.

• Transport regulations prevent safe delivery.

• The destination falls outside our supported delivery network.

If delivery is not possible, we will contact the customer to discuss an alternative delivery arrangement, collection option or an appropriate cancellation and refund.

Any additional charges caused by customer-requested changes or inaccurate access information will be explained and agreed before they are incurred.

9. Delivery Tracking and Updates

Once an order has been dispatched or scheduled for transport, customers will receive available delivery information.

Depending on the transport provider, this may include:

• Dispatch confirmation.

• Estimated delivery date.

• Carrier or logistics provider information.

• Tracking details, where available.

• Delivery appointment updates.

Specialist container deliveries may not support conventional parcel tracking.

Customers can request order updates through the Contact Us page on our website.

10. Damaged or Incorrect Deliveries

Customers are encouraged to inspect their container upon arrival.

If a container arrives damaged, defective or different from the product ordered, please contact us as soon as reasonably possible.

When reporting an issue, provide:

• Order number.

• Description of the issue.

• Photographs where available.

• Relevant delivery documentation.

We recommend reporting visible damage within 48 hours to assist with transport investigations.

The 48-hour reporting recommendation does not limit or remove statutory consumer rights.

Where a product is faulty, damaged or incorrectly supplied, we will provide an appropriate remedy in accordance with our Refund & Return Policy and applicable UK consumer law.

11. Incorrect Delivery Information

Customers should provide a complete and accurate delivery address, including any relevant access restrictions.

Incorrect or incomplete information may cause delivery delays or require revised transport arrangements.

Where additional costs arise directly from inaccurate customer-supplied information, we will explain the proposed charges before proceeding.

Nothing in this section excludes liability or remedies that cannot legally be excluded.

12. Failed Deliveries

If delivery cannot be completed due to site access restrictions, an unavailable recipient or other circumstances, we will contact the customer to discuss the available options.

These may include:

• Rescheduling delivery.

• Arranging an alternative unloading location.

• Collection from an agreed depot.

• Cancelling the order where appropriate.

Any applicable redelivery or collection charges will be communicated before the customer agrees to proceed.

Refunds and cancellations remain subject to applicable consumer rights and our published Refund & Return Policy.

13. European and International Deliveries

European deliveries are subject to destination-specific transport arrangements.

The following may vary by destination:

• Shipping charges.

• Delivery timeframes.

• Transport availability.

• Customs documentation.

• Import duties, VAT and other applicable taxes.

• Unloading and access requirements.

Before an international order is accepted, we will confirm the applicable delivery arrangements and identify any additional charges or import responsibilities that the customer must bear.

14. Refunds and Returns

For information about cancellations, damaged products, return eligibility, collection costs and refunds, please review our Refund & Return Policy.

Refund & Return Policy: https://buyshippingcontainers.uk/refund_returns/

Nothing in this Shipping & Delivery Policy affects applicable statutory consumer rights.

15. Contact Information

Shipping Containers UK Limited
7 Stamford Square
Ashton-under-Lyne
OL6 6QU
United Kingdom

Website: https://buyshippingcontainers.uk/

For delivery quotations, transport arrangements, order tracking and collection enquiries, please use the Contact Us page on our website.