Refund & Return Policy Shipping Containers UK

At Shipping Containers UK, we are committed to delivering high-quality shipping containers. If you’re not completely satisfied with your purchase, follow our Refund & Return Policy for a smooth return process. Shipping Container Return Policy.

Returns

  • Eligibility: To return an item, ensure that it remains unused, in its original condition, and in the original packaging.
  • Return Period: You must initiate the return process within 30 days of receiving the item.
  • Proof of Purchase: Please provide a receipt or proof of purchase to help us process your return.

Refunds

  • Approval Process: After we inspect your return, we will notify you about the approval or rejection of your refund. If we approve your return, we will process your refund within two business days. You will receive the refund to your original payment method within 5-10 business days.

Exchanges

  • We will only replace items that are defective or damaged. Contact us at [customer service email] to arrange an exchange for the same product.

Shipping Returns

  • To return an item, ship it to shipping Containers Uk, Oliver RD, Frays RM20 3ED. You will need to cover the return shipping costs. These costs are non-refundable, and we will deduct the return shipping from your refund.

Damaged or Incorrect Items

  • If you receive a damaged or incorrect item, contact us immediately at [customer service email]. We will provide return instructions and cover the return shipping costs.

Return Process

  • After contacting customer service and receiving return authorization, securely package the item and include your receipt or proof of purchase. Ship the item using a trackable shipping service or purchase shipping insurance. This way, we can ensure safe receipt of your returned item.

Refund Processing Timeline

  • We will typically process refunds within 5-10 business days after receiving your returned item. Processing times may vary depending on your payment method or financial institution.

Non-Returnable Items

  • Some items, such as custom orders, final sale products, and perishable goods, cannot be returned. Please check the product description before purchasing.

Consumer Rights

  • Our policy complies with local and international consumer protection laws. Shipping Container Return Policy You have the right to a full refund for any faulty goods or purchases canceled within the statutory period.

Customer Support

  • If you need assistance or have any questions about your return, our customer support team is available to help. Reach out to us at order@buyshippingcontainers.uk.